FAQ - Questions You Might Have

General

Do you sell live animals?

No, we do not sell live animals at this time.

Can I order without an account?

Yes, guest checkout is available for faster shopping.

Registration

How do I create an account?

Click “Sign Up” at the top of the site and enter your info.

Is it required?

No, but registering helps you track orders and get offers.

Payment

What methods do you accept?

We accept Visa, Mastercard, COD, and Easypaisa.

Is online payment secure?

Yes, we use encrypted SSL payment gateways.

Shipping

Where do you ship?

We deliver to all major cities and towns in Pakistan.

How long does delivery take?

Usually 2–5 business days depending on location.

Returns

What is your return policy?

You can return items within 7 days if unused and sealed.

Do you offer exchanges?

Yes, subject to product condition and availability.

My Account

How do I reset my password?

Use the “Forgot Password” link on the login page.

Can I update my info?

Yes, log in to your account and go to "Account Details".